Double your donation this Cancer Research Giving Day, 2 February 2023.

13 11 20 cancer support

For support from someone who really knows cancer, contact our cancer nurses.

Call us on 13 11 20 

If you’re going through cancer during COVID-19, you’re not alone.

When you call the Cancer Council support line on 13 11 20, you’ll talk to a cancer nurse and get the support you need.

Our cancer nurses can: 

  • explain what cancer is and what will happen during treatment 
  • give you tips for managing common side effects 
  • discuss treatment options 
  • help you find your way around the health system 
  • provide counselling support 
  • help you care for someone with cancer and look after your wellbeing  
  • provide financial counselling to help you manage the cost of cancer 
  • match you with volunteers with a similar cancer experience to talk to
  • and much more 

It’s free, confidential, and available for anyone affected by cancer who has a question – those diagnosed as well as their family, friends, and carers. We don’t provide individual medical advice.

Our nurses are available Monday to Friday, 9am to 5pm. 

Please note: From Wednesday December 28, our 13 11 20 service will be open weekdays from 11am - 3pm AEDST and will be closed on public holidays. Our usual operating hours will resume from January 3,  2023.

Call 13 11 20 now

Interpreter symbolNeed an Interpreter?

To speak with a cancer nurse in your own language, find out more here.

 

Dry July Logo

We are grateful to the Dry July Foundation for supporting our services. Since 2019, funds raised through Dry July have specifically gone towards our vital  13 11 20 Information and Support line.   Find out more about Dry July here.

Book a call back from one of our cancer nurses. 

Please note: From Wednesday December 28, our 13 11 20 service will be open weekdays from 11am - 3pm AEDST and will be closed on public holidays. Our usual operating hours will resume from January 3,  2023.

Do you have a question about cancer? Do you need support? Email us and one of our experienced cancer nurses or a member of our support team will be in contact with you within 2 business days. 

Please note: From Wednesday December 28, our 13 11 20 service will be open weekdays from 11am - 3pm AEDST and will be closed on public holidays. Our usual operating hours will resume from January 3,  2023.

Email us now


Our office hours are 9am - 5pm, Monday to Friday.



By submitting this form I agree to Cancer Council Victoria collecting and holding my personal information in accordance with its Privacy Policy and Collection Statement and using such information to contact me in relation to providing information and support.

Submitting... Please wait.

Talking bubbles icon

Questions about cancer?

Call or email our experienced cancer nurses for information and support.

Contact a cancer nurse