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Cancer support referral

Cancer Council’s nurses provide information and support to people affected by cancer. If you have a patient or carer that needs support, please fill in the referral form below and one of our cancer nurses will contact them to see how we can help. In addition, please let them know that they, or anyone affected by cancer can call our nurses on 13 11 20 (cost of a local call), Monday to Friday, 9-5pm.

Why contact 13 11 20 cancer support?

Our experienced oncology nurses are here for all people affected by cancer and can discuss a range of concerns and supports such as:

  • managing treatment and side effects
  • survivorship
  • recurrence and palliative care
  • family issues and talking with children
  • managing the costs of cancer
  • sexuality and intimacy
  • psycho-oncology
  • referrals to local support services
  • clinical trials information.

Our nurses will contact your patients directly, undertake a thorough needs assessment and refer them to relevant support from our directory of more than 470 community services across the state. We can also provide in-demand services such as psycho-oncology support, financial counselling, wig services, peer support and much more. In turn, your health service will receive an update on the outcomes of your referral.

Download our 13 11 20 referral widget

Make it simple for your staff to refer patients and carers to 13 11 20 cancer support by adding this free widget to your website or intranet, and easily be directed to our dedicated cancer support referral form for health professionals.

Embed the widget in your site

To add the widget to your website, copy the following code and paste it into your website.

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Health professional details

Patient details

  • share their personal, sensitive and health information with Cancer Council Victoria, to enable Cancer Council Victoria to contact them for the purpose of providing supportive care screening; and
  • Cancer Council Victoria providing information about the patient’s referral back to me as the referring health professional (which may include disclosing further sensitive and health information about the patient).

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Operating hours are Monday to Friday 9am – 5pm.









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