Help and support can help make the life of a carer easier. The availability of services may vary depending on where you live. Some services are free, but others may have a cost. Talk to the social worker at the treatment centre or call Cancer Council on 13 11 20 to find out what services are available.
Aboriginal resources
Cancer Council NSW
13 11 20
cancercouncil.com.au/aboriginalcancer
Cancer information for Aboriginal and Torres Strait Islander People.
Carers NSW
1800 242 636
carersnsw.org.au/how-we-help/support/aboriginal
Resources include the Aboriginal Carers Support Guide, the Koori Carer Yarning Resource Manual and the Looking After Ourselves Carer Support Resource.
Carer services
Carers Australia
1800 242 636
carersaustralia.com.au
National body representing Australia’s carers. Carers Associations are available in each state and territory, and can help with referrals, counselling and support.
Carer Gateway
1800 422 737
carergateway.gov.au
Practical information and resources for carers, and links to support services in your local area.
Young Carers
1800 242 636
youngcarers.net.au
Supports young people caring for a parent who is physically or mentally ill. Run by Carers Australia, the program offers support and information.
Cancer information
Cancer Council
13 11 20
Cancer Council produces easy-to-read booklets and fact sheets on more than 25 types of cancer, treatment options, and emotional and practical issues. Call 13 11 20 for print copies, or download them from your local Cancer Council website.
Cancer Australia
canceraustralia.gov.au
Information about cancer from Australian Government cancer control agency.
Hospital or treatment centre
May host workshops or discussions about cancer, treatments and side effects.
American Cancer Society
cancer.org
Detailed information about cancer types and topics from the largest voluntary health organisation in the US.
Macmillan Cancer Support
macmillan.org.uk
Information about cancer prevention, diagnosis and treatment from the leading UK cancer charity.
Counselling
Cancer Council
13 11 20
Referrals to counselling services, as well as peer support programs that you can connect with online, by phone or in person.
National Carer Counselling program (NCCP)
1800 242 636
Offers short-term counselling for carers. The program is delivered in person, by telephone, one-on-one or in a group. The NCCP service is run by your local Carers Association.
Australian Centre for Grief and Bereavement
1800 642 066
www.grief.org.au
Online information for people experiencing grief.
Better Access initiative
health.gov.au/mentalhealth-betteraccess
Medicare-subsidised referral to psychological counselling through your GP.
beyondblue
1300 22 4636
beyondblue.org.au
Offers a 24-hour telephone counselling service. Online and email counselling are available 7 days a week.
GriefLine
1300 845 745 (landline only)
griefline.org.au
Community and family services to support all Australians who have experienced a loss.
Kids Helpline
1800 55 1800
kidshelp.com.au
A telephone and online counselling service and crisis support for young people aged 5–25.
Lifeline
13 11 14
lifeline.org.au
A 24-hour telephone crisis support and suicide prevention service.
Equipment and aids
Independent Living Centres Australia
1300 885 886
ilcaustralia.org.au
Offers advice on a range of products and services to help with aspects of day-to-day living, including mobility, sleeping, eating and transport.
Financial assistance
Centrelink
humanservices.gov.au
Offers financial support for people with a long-term illness and for primary carers.
Financial Counselling Australia
1800 007 007
financialcounsellingaustralia.org.au
Information about financial counselling and help to find a qualified counsellor.
Home help
Call your local council, talk to your palliative care team or call Cancer Council 13 11 20
Some local councils provide a range of community and in-home services, such as Meals on Wheels or respite care. The palliative care team can organise home help for you, or you can contact Cancer Council to find out what services are available in your area.
My Aged Care
1800 200 422
myagedcare.gov.au
Provides information about different types of aged care services and eligibility.
Home nursing
Talk to your palliative care team and/or your private health fund
Home nursing can be organised as part of your palliative care. Private services are also available.
Legal and financial advice and information
Legal and Financial Referral program
Cancer Council 13 11 20
Supports people affected by cancer who need legal or financial advice.
Palliative care
CareSearch
caresearch.com.au
Online palliative care information, services and evidence for patients, carers and families.
Palliative Care Aged Care Evidence
palliaged.com.au
Information about palliative care evidence for older Australians, with links to services and resources.
Palliative Care Australia
palliativecare.org.au
Provides information and resources, and can link you to your local palliative care office.
Respite care
Commonwealth Respite and Carelink Centres
1800 052 222 during business hours
1800 059 059 for emergency respite
Provide information about respite services, which may be available at home, in a respite care centre or, in some cases, in a hospital or palliative care unit (hospice).
Support groups
Call Cancer Council 13 11 20 or contact your hospital social worker to see if they run any support groups.
It can help to meet with others who understand what it is like to have cancer or to care for someone with cancer. You may be reluctant to share your story or listen to other people’s, but many people find that they benefit from the close bonds with others.
Cancer Council 13 11 20
Provide a chance to connect with others over the phone. Cancer Council has groups for advanced cancer, for carers, and for those who are bereaved.
Cancer Council Online Community
cancercouncil.com.au/OC
People can connect with each other at any time, ask or answer questions, or write a blog of their experiences.
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