You're not alone campaign digital toolkit

We know that COVID-19 has been particularly difficult for people affected by cancer. Our new campaign aims to increase awareness of our 13 11 20 cancer support line and reminds patients and carers that they're not alone – an especially important message for people living in regional and rural areas. 

If you're interested in sharing this campaign with your networks, please do so using the following assets. If you have any questions, please direct them to

You can access further resources and information to support health professionals and people affected by cancer during the pandemic through our COVID-19 and cancer digital toolkit.

Patient resources

These resources have been developed for people affected by cancer. Download these resources for free and print as posters, share online through your eNewsletters and social media, or place on digital displays in waiting rooms.

TV advertisement

Running predominantly in regional Victoria, our campaign TV ad shows Taryn, one of our Wimmera-based 13 11 20 cancer nurses, in her clinical role, illustrating that when you call us for support, you speak with an experienced nurse who really knows cancer. You can download the video or share it with your networks through YouTube.

Access project

Social media

Suggested wording 1: If you're worried COVID-19 will interrupt your treatment, you're not alone. Talk to a cancer nurse and get the support you need. Call 13 11 20 for cancer support. 

Suggested wording 2: If COVID-19 has made you feel more isolated than ever, you’re not alone. Talk to a cancer nurse and get the support you need. Call 13 11 20 for cancer support.

Social videos


Suggested wording: COVID-19 has been especially difficult for people affected by cancer. If you're worried about COVID-19 interrupting your treatment, if you're isolating from family and friends or if you're feeling disconnected without a regular support group, you're not alone.

By calling Cancer Council’s experienced and trusted cancer nurses on 13 11 20, you can access the support you need. It's free, confidential and available for anyone affected by cancer.

Patient posters 



Patient waiting rooms

Waiting room screen image


Health professional resources 

These resources have been developed for health professional education purposes only. Please display them in staff only areas, intranets or in internal communications.


13 11 20 referral widget

Make it simple for your staff to refer patients and carers to 13 11 20 cancer support by adding this free widget to your website or intranet, and easily be directed to our dedicated  cancer support referral form for health professionals.

Our experienced cancer nurses will contact your patients directly, undertake a thorough needs assessment and refer them to relevant support from our directory of more than 470 community services across the state. We can also provide in-demand services such as psycho-oncology support, financial counselling, wig services, peer support and much more. In turn, your health service will receive an update on the outcomes of your referral.

Embed the widget in your site

To add the widget to your website, copy the following code and paste it into your website.

Width (minimum: 320px): 

Code copied to clipboard! Copy code

Talking bubbles icon

Questions about cancer?

Call or email our experienced cancer nurses for information and support.

Contact a cancer nurse