Clinical consultation skills webinar

Clinical consultation skills: Communication and optimal cancer care

Presented on 22 November 2016

Excellent presenters and I appreciate their wisdom and experience.‘

Effective clinician communication skills are well recognised as beneficial for both patients and clinicians. Evidence demonstrates that appropriate, timely and effective clinical consultation skills positively affect a range of patient health outcomes. 

This webinar brought together a panel of clinician educators and communication in healthcare experts to discuss effective communication and how it relates to fostering healing relationships and patient-centred care. The panel used the Optimal Care Pathway guidelines to promote consistent, best-practice cancer care by describing the expected communication tasks at each stage of the cancer trajectory.

Discussion also included:

  • the current evidence relating to effective clinician consultation skills
  • Applying practical communication strategies to support the implementation of the optimal care pathways
  • communication skills useful for each stage of the patient journey; from screening, diagnosis treatment and end of life care. 


  • Jonathan Silverman, Past President, EACH; University of Cambridge, UK 
  • Assoc. Professor Peter Martin, EACH Australian National Representative
  • Dr Debra Wilson, GP and GP Clinical Editor, HealthPathways Melbourne
  • Meg Chiswell, Education and Training Manager, Cancer Council Victoria, tEACH Australian National Representative
 Recommended resourcesDownload a list of resources (PDF 169 KB) referred to in the recording.  

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