Clinical Consultation Skills Retreat 2020


For oncology and palliative care clinicians.

Due to COVID-19 the Clinical Consultation Skills Retreat has been postponed until March 2021.
If you would like us to keep you informed about the Clinical Consultation Skills Retreat please email us at

In the third iteration of this unique program, our expert clinicians will deliver experiential learning to enhance core skills in clinical communication and mentoring junior staff. Areas of focus include:

  • Delivering bad news
  • Managing mismatched expectations
  • Determining goals of care
  • Discussing end-of-life care

 Presented by


Hear what previous participants had to say:
  • "I identified enormous improvements in my communication skills, and now have frameworks I will work with in my clinical practice"
  • "I would thoroughly recommend this course to anyone who interacts with patients.  The skills you learn not only make you a better communicator, they make you a better clinician."
  • "This was a powerful 3 days where I realised small changes in how we communicate can have dramatic differences in how the communication can impact on our patients."
  • "Fantastic course! Small group experiential learning meant the teaching could be tailored to our individual needs. Totally relevant to my practice – in fact it should be encouraged for all clinicians no matter their field."

Previous participants have represented a range of professional specialties including general practice, palliative medicine and all areas of oncology.

For more information about this retreat please contact    



Participants will sharpen their clinical consultation skills with expert clinicians who facilitate small group activities and utilise trained, simulated patients for practice of real-world scenarios.

Through learning that is tailored to challenges from participant’s own individual clinical practice, they will enhance core skills.


The retreat includes a canape reception and a special delegate dinner. Additional details will be posted as soon as they are available.

Please note: the program order is subject to change.

Please contact to subscribe to updates.


Teaching faculty

Peter Martin, MB BCh BAO, MMed, FAChPM Peter Martin

Professor of Clinical Communication & End-of-Life Care, Deakin University School of Medicine.

Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of Health.

Palliative Medicine Physician & Regional Director of Palliative Care for Barwon Health.

Peter has been a clinician for 30 years. After doing a variety of medical rotations as a junior doctor he came to Australia hoping to train as a cardiologist. A Fellowship in Palliative Medicine & Progressive Neurology changed his career direction. He trained at a large University Hospital in south-east Melbourne (Monash Medical Centre) in a Professorial palliative care unit mainstreamed in a large tertiary hospital with a big cancer service. He returned to work in an NHS Cancer Unit in the UK before returning to direct one of the largest inpatient palliative care units in Australia at St. Vincent's Health in Melbourne. In 2006 he moved to Geelong to direct a large integrated palliative care program. He has led a dedicated cancer cachexia service since 2004; one of only a few worldwide.

As a contrast Peter spent a year as a Monash Institute of Public Health scholar in the Department of Medical Informatics following up on his thesis on clinical database design.

He has taught communication skills with Cambridge, Monash, Melbourne and Deakin medical schools. He has taught at numerous postgraduate courses with a variety of health professional disciplines nationally over the last 15+ years.

More recently Peter has become the Australian National Representative for the International Association for Communication in Healthcare (EACH) and chairs the policy / practice sub-group (pEACH) of this group.


@EACH_Aus (Australian EACH)

Meg Chiswell Meg Chiswell

Deputy Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of Health

Meg originally worked as a Radiation Therapist and educator at RMIT University in Melbourne before moving into strategic oversight of programs at Cancer Council Victoria including 13 11 20 Cancer Information and Support, Cancer Education and Peer Support Programs, and the Victorian Cancer Clinicians Communication Program.

Meg has been instrumental in building communication skills programs for health professionals and non-clinical staff working with cancer patients in Victoria. Meg has personally delivered more than 100 experiential healthcare communication skills programs to over 600 professionals.

Meg is a member of the International Association for Communication in Healthcare (EACH) and is the Australian representative on the teaching subcommittee (tEACH) for this group. In 2016, Meg convened the inaugural Teaching Communication in Healthcare Conference and Education Program in partnership with EACH and the Victorian Department of Health and Human Services, bringing together more than 120 local and international delegates. Following the success of these events, Meg has worked closely with Peter Martin to establish and lead the Australian tEACH network for communication skills educators in healthcare.


Dr Derek Eng Derek Eng

Palliative Medicine Physician, Royal Perth Hospital
Head of Palliative Care Services, St John of God Subiaco Hospital

Dr Derek Eng is a Palliative Medicine Physician at Royal Perth Hospital and Head of Palliative Care Services at St John of God Subiaco Hospital. Dr Eng has extensive experience in training educators, facilitators and health professionals in clinical communication. In 2015, Dr Eng was appointed Lead Clinician (Communication Skills Education) for the Department of Health (WA) and has been a member of the Communication Skills Workshop team for Palliative Medicine Trainees (FAChPM) since 2007. Dr Eng's involvement in education also extends to his current appointment as a Clinical Senior Lecturer at the University of Western Australia and Notre Dame University Fremantle. 


Professor Jennifer Philip Jennifer Philip

Professor of Palliative Medicine, University of Melbourne, St Vincent's Hospital and Victorian Comprehensive Cancer Centre.

Jennifer was appointed Chair of Palliative Medicine, following a career in palliative care research and clinical practice of more than 20 years. Her clinical work largely in consultative practice has frequently involved caring for patients who are navigating new phases of their cancer illness and care - from curative to palliative treatments, from cancer treatment to focus on symptom treatment, and from stability to end of life care. Part of her research agenda examines the ways we best care for patients and their families at these times.

Parallel and interfacing with this research and clinical work, Jennifer has been involved in enhancing health care professionals' communication skills. She has extensive experience in communication training, is a (former) member of the Communication Skills Workshop team for Palliative Medicine Trainees (FAChPM) and has been involved in training for Victorian Doctors (Victorian Doctors Communication Program) and medical oncology trainees for a number of years.

Registration rates

Early bird registration rate (before 7 June 2019) $3600 including GST
Standard registration rate (after 7 June 2019) $4000 including GST

Subsidised registration rate
(Allied health/Nursing/Trainee)

$2500 including GST
2017 and 2018 Alumni discounted rate $2500 including GST


Early bird registrations close on  Friday  7 June 2019 - please note limited early bird places are available and these may sell out prior to this date (now closed)

Registrations close on  Sunday 15 September 2019 – please note limited subsidised places are available and these may sell out prior to this date (now closed)

Terms and conditions


  • Participation in the education program, including meals from Monday to Wednesday, for one person
  • Accommodation for two people (one delegate and one guest) for three nights (20-23 October) at the RACV Torquay Resort
  • Full buffet breakfast for the delegate and one guest (21-23 October) at the RACV Resort served in the Number One Restaurant
  • Free wireless internet for casual usage throughout the main building of the resort
  • Access to the One Lifestyle  facilities (gymnasium, fitness classes, indoor 25m pool, spa and sauna)


  • Transport to and from the RACV Resort Torquay
  • Alcoholic beverages (delegates may purchase at own cost)
  • Resort facilities with added charges (for example, golfing facilities)
  • Mini bar, room service and incidentals
  • Meal charges for in-room guests
  • Accommodation charges where an additional room or additional bedding is required

Optional extras

  • The Resort offers an 18-hole par-71 golf course nestled between Torquay and Jan Juc beaches. Pricing and further details are available on the RACV Torquay Resort website
  • Enjoy luxurious day spa facilities at RACV Torquay's One Spa. Pricing and further details are available on the RACV Torquay One Spa website

Please note the event program is reserved for registered delegates.

Cancellation policy

If a participant chooses to cancel their confirmed registration, or cannot or does not attend the program, the following fees and conditions will apply:

  • The registered participant may nominate a substitute delegate in their place in the program at no additional charge, giving at least 5 working days’ notice in writing to from both the registrant and the nominated substitute.
  • The registered participant may alternatively cancel their registration in writing to and pay the applicable cancellation fee. Registration cancellations received:
    • On or before 17 July 2019 will incur an administration fee of $100 including GST
    • Between 17 July 2019 and 16 August 2019 will incur a cost recovery fee of $1335 including GST
    • After 16 August 2019 will incur a cost recovery fee of $2500 including GST
  • Registered participants may nominate someone to attend in their place at no additional fee.

RACGP & ACRRM Accreditation

RACGP Accreditation

Upon completion of the retreat and associated pre and post activities RACGP members will be eligible to receive 40 Category 1 points as part of the RACGP QI&CPD Program in the 2017 – 19 triennium.

Information on the retreat including learning outcomes, domains of general practice and curriculum contextual units can be found on the RACGP website.


ACRRM Accreditation

Upon completion of the retreat and associated pre and post activities ACRRM members will be eligible to receive 30 PRDP Professional Development Points.

Information on the retreat including learning outcomes, domains and curriculum statements can be found on the ACRRM website.

   ACRRM Logo


Cancer Council Victoria is excited to offer two scholarships to attend the 2019 Clinical Consultation Skills Retreat.

One scholarship is available to nurses and the other to allied health professionals.

Applications are now closed. Successful applicants will be notified by Friday 9 August, 2019.