Cancer Council Helpline

The Cancer Council Helpline is open on 13 11 20, Mon.-Fri. 8.30am to 8pm.

Our switchboard is staffed by enquiries officers and registered cancer nurses with oncology qualifications and experience. Although we can't give individual medical advice, we can talk about the effects of specific types of cancers and explain what will happen during processes like chemotherapy, radiotherapy or other treatments.

Support for multiple languages is available through the Multilingual Cancer Information Line.

A wealth of information

Using a unique database of resources, our staff can connect callers with cancer support groups and other community resources. Each contact is confidential and calls can be  anonymous.

Information is also available on cancer prevention and early detection, including related Cancer Council programs. Teachers and students can access resources to use in schools and employers can access resources and information for the workplace. Health professionals can also use the service to keep up to date.