Is there a wait time?

There may be wait times to see a bulk-billing GP. If you are concerned about a change in your health, reach out to the practice and they will be able to assess how soon you need to see a doctor. There may also be a nurse at the practice that you could ask to see instead of a doctor.

If the concern is urgent, you may be directed to present to a hospital emergency department.

If the issue is non-life-threatening, you may be directed to contact services such as Nurse-on-Call, a helpline that provides health advice from a registered nurse, 24 hours a day, seven days a week.

The Victorian Virtual Emergency Department (VVED) is the first service of its kind in Australia and offers virtual care from emergency doctors and nurses 24 hours a day, seven days a week. There is no referral required, and all patients can connect directly from any personal device with a camera.