Finances


Support and information directory

A wide range of organisations and health professionals can help you manage the financial impact of cancer.

Financial help

National Debt Helpline

Help with debt problems and assistance finding a counsellor from Financial Counselling Australia (FCA)

1800 007 007 | ndh.org.au

MoneySmart

Free financial tips and safety checks from the Australian Securities and Investments Commission (ASIC)

1300 300 630 |  moneysmart.gov.au

Financial Information Service (FIS)

Free, confidential service from the Department of Human Services

132 300 |  humanservices.gov.au (type ‘financial information service’ in the search box)

Financial Planning Association of Australia (FPA)

Information about financial planning and help to find a financial planner

1300 337 301 |  fpa.com.au

Cancer Council's Legal, Financial, Small Business and Workplace Referral Service

Program that can connect you with a financial planner or accountant

13 11 20

Bankruptcy

Australian Financial Security Authority (AFSA)

Information about bankruptcy and personal insolvency agreements

1300 364 785 |  afsa.gov.au

Dispute resolution

Australian Financial Complaints Authority (AFCA)

National dispute resolution scheme for all financial services complaints

1800 931 678 | afca.org.au

Telecommunications Industry Ombudsman (TIO)

National complaints resolution scheme for phone or internet services

1800 062 058 |  tio.com.au

Legal advice

National Association of Community Legal Centres (NACLC)

The peak national body for Australia’s community legal centres

02 9264 9595 |  naclc.org.au

Cancer Council's Legal, Financial, Small Business and Workplace Referral Service

Program that can connect you with a lawyer if you need legal advice

13 11 20

No Interest Loan Schemes

NILS - Good Shepherd Microfinance

Information about NILS providers

13 64 57 |  nils.com.au

Taxation

Australian Taxation Office

Tax information

13 28 65 |  ato.gov.au

Expert content reviewers:

Sarah Penman, National Pro Bono Manager, Cancer Council; Mary Bairstow, Senior Social Worker, Cancer Centre, Fiona Stanley Hospital, South Metropolitan Health Service, WA; Catherine Beavan, Consumer; Jeanne Potts, 13 11 20 Consultant, Cancer Council Victoria, VIC; Alka Bisen, Financial Counsellor and Project Coordinator – Financial Assistance Services, Cancer Council NSW, NSW; Rebecca Wu, Associate, and Brenton Priestley, Senior Associate, Minter Ellison Lawyers, SA; Robert Simon, Technical Strategy Manager, AMP Advice – TapIn and Technical Capability, AMP Advice – Channel Services. We acknowledge the contribution of Louisa Fitz-Gerald, writer of the first edition of this booklet.

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