A wide range of organisations and health professionals can help you manage the financial impact of cancer.
Financial help
National Debt Helpline
Help with debt problems and assistance finding a counsellor from Financial Counselling Australia (FCA)
1800 007 007 | ndh.org.au
MoneySmart
Free financial tips and safety checks from the Australian Securities and Investments Commission (ASIC)
1300 300 630 | moneysmart.gov.au
Financial Information Service (FIS)
Free, confidential service from the Department of Human Services
132 300 | humanservices.gov.au (type ‘financial information service’ in the search box)
Financial Planning Association of Australia (FPA)
Information about financial planning and help to find a financial planner
1300 337 301 | fpa.com.au
Cancer Council's Legal, Financial, Small Business and Workplace Referral Service
Program that can connect you with a financial planner or accountant
13 11 20
Bankruptcy
Australian Financial Security Authority (AFSA)
Information about bankruptcy and personal insolvency agreements
1300 364 785 | afsa.gov.au
Dispute resolution
Australian Financial Complaints Authority (AFCA)
National dispute resolution scheme for all financial services complaints
1800 931 678 | afca.org.au
Telecommunications Industry Ombudsman (TIO)
National complaints resolution scheme for phone or internet services
1800 062 058 | tio.com.au
Legal advice
National Association of Community Legal Centres (NACLC)
The peak national body for Australia’s community legal centres
02 9264 9595 | naclc.org.au
Cancer Council's Legal, Financial, Small Business and Workplace Referral Service
Program that can connect you with a lawyer if you need legal advice
13 11 20
No Interest Loan Schemes
NILS - Good Shepherd Microfinance
Information about NILS providers
13 64 57 | nils.com.au
Taxation
Australian Taxation Office
Tax information
13 28 65 | ato.gov.au
Expert content reviewers:
Sarah Penman, National Pro Bono Manager, Cancer Council; Mary Bairstow, Senior Social Worker, Cancer Centre, Fiona Stanley Hospital, South Metropolitan Health Service, WA; Catherine Beavan, Consumer; Jeanne Potts, 13 11 20 Consultant, Cancer Council Victoria, VIC; Alka Bisen, Financial Counsellor and Project Coordinator – Financial Assistance Services, Cancer Council NSW, NSW; Rebecca Wu, Associate, and Brenton Priestley, Senior Associate, Minter Ellison Lawyers, SA; Robert Simon, Technical Strategy Manager, AMP Advice – TapIn and Technical Capability, AMP Advice – Channel Services. We acknowledge the contribution of Louisa Fitz-Gerald, writer of the first edition of this booklet.
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