RACV Torquay

Clinical Consultation Skills Three Day Education Retreat for Oncology Clinicians



9-11 October 2017, RACV Torquay Resort, 1 Great Ocean Road, Torquay

Cancer Council Victoria and the Centre for Organisational Change in Person-Centred Healthcare (OCPH) at Deakin University are partnering to deliver the inaugural Clinical Consultation Skills Three Day Education Retreat for Oncology Clinicians.

Run over three days at the luxury RACV Torquay Resort, the event will allow clinicians to fully immerse themselves in experiential learning. The program will focus on enhancing core skills and mentoring capabilities in communication for clinical scenarios, including delivering bad news, mismatched expectations, determining goals of care and discussing end-of-life care.

Delivered by cancer clinicians, for cancer clinicians. 

Highlights include:

  • Small group format (maximum of six participants per group) with direct access to expert facilitators and trained experiential learning professionals
  • Internationally recognised, highly regarded, evidence-based training
  • Alignment with continuing professional development requirements of the professional bodies and colleges to enable recognition for CPD/CME credits
  • Luxury accommodation and fully catered conference package at the RACV Torquay Resort. Guests can enjoy onsite leisure facilities that include an 18-hole golf course, tennis courts, indoor swimming pool, spa, sauna.


The cost of the program is $5000 including GST per participant.  Contact us for scholarship information for registrars and cancer nurse practitioners.

Register now    



The three day program offers participants immersive, small group, experiential learning, facilitated by expert clinicians, utilising highly trained simulated patients for practice of real-world scenarios.


This evidenced based, internationally recognised education format provides clinicians with the opportunity to sharpen their clinical consultation skills, apply new tools and focus attention on areas of personal difficulty from their own individual clinical practice.

Residential Education Program:



8 October

9 October

10 October

11 October



Course Introduction

Guest Plenary

Experiential Learning

Theme: Delivering Bad News

Experiential Learning

Theme: Mismatched Expectations


Arrive and check into your accommodation at RACV Torquay resort, and take advantage of the resort facilities

 Experiential Learning

Theme: Responding to Emotional Cues

Experiential Learning

Theme: Advanced Care Planning/Goals of Care

Application to practice

Goal setting and consolidation

Closing reflections



Welcome reception networking event

Delegate Dinner



The residential program will be supplemented by an online learning platform which will provide opportunities for participants to connect with other clinicians and consolidate their learning outcomes.


Peter MartinPeter Martin, MB BCh BAO, MMed, FAChPM

Professor of Clinical Communication & End-of-Life Care, Deakin University School of Medicine.

Director, Centre for Organisational Change in Person-Centred Healthcare, Deakin University, Faculty of Health.

Palliative Medicine Physician & Regional Director of Palliative Care for Barwon Health.

Peter has been a clinician for 30 years. After doing a variety of medical rotations as a junior doctor he came to Australia hoping to train as a cardiologist. A Fellowship in Palliative Medicine & Progressive Neurology changed his career direction. He trained at a large University Hospital in south-east Melbourne (Monash Medical Centre) in a Professorial palliative care unit mainstreamed in a large tertiary hospital with a big cancer service. He returned to work in an NHS Cancer Unit in the UK before returning to direct one of the largest inpatient palliative care units in Australia at St. Vincent's Health in Melbourne. In 2006 he moved to Geelong to direct a large integrated palliative care program. He has led a dedicated cancer cachexia service since 2004; one of only a few worldwide.

As a contrast Peter spent a year as a Monash Institute of Public Health scholar in the Department of Medical Informatics following up on his thesis on clinical database design.

He has taught communication skills with Cambridge, Monash, Melbourne and Deakin medical schools. He has taught at numerous postgraduate courses with a variety of health professional disciplines nationally over the last 15+ years.

More recently Peter has become the Australian National Representative for the International Association for Communication in Healthcare (EACH) and chairs the policy / practice sub-group (pEACH) of this group.


@petermartinsept (Twitter handle)

@EACH_Aus (Australian EACH)

Meg ChiswellMeg Chiswell

Head of Cancer Information and Support Service, Cancer Council Victoria

Meg is Head of the Cancer Information and Support Service at Cancer Council Victoria.  Meg originally worked as a Radiation Therapist and educator at RMIT University in Melbourne before moving into strategic oversight of programs including 13 11 20 Cancer Information and Support, Cancer Education and Peer Support Programs, and the Victorian Cancer Clinicians Communication Program.

Meg has been instrumental in building communication skills programs for health professionals and non-clinical staff working with cancer patients in Victoria. Last year, the Victorian Cancer Clinicians Communication Program delivered 100 experiential communication skills programs to over 800 health professionals. 

Meg is a member of the European Association for Communication in Healthcare (EACH) and is the Australian representative on the teaching subcommittee (tEACH) for this group. In 2016, Meg convened the inaugural Teaching Communication in Healthcare Conference and Education Program in partnership with EACH and the Victorian Department of Health and Human Services, bringing together more than 120 local and international delegates.  Following the success of these events, Meg has worked closely with Peter Martin to establish and lead the Australian tEACH network for communication skills educators in healthcare.

Dr Derek EngDr Derek Eng

Palliative Medicine Physician, Royal Perth Hospital
Head of Palliative Care Services, St John of God Subiaco Hospital

Dr Derek Eng is a Palliative Medicine Physician at Royal Perth Hospital and Head of Palliative Care Services at St John of God Subiaco Hospital. Dr Eng has extensive experience in training educators, facilitators and health professionals in clinical communication. In 2015, Dr Eng was appointed Lead Clinician (Communication Skills Education) for the Department of Health (WA) and has been a member of the Communication Skills Workshop team for Palliative Medicine Trainees (FAChPM) since 2007. Dr Eng's involvement in education also extends to his current appointment as a Clinical Senior Lecturer at the University of Western Australia and Notre Dame University Fremantle. 

Dr Derek EngProfessor Jennifer Philip

VCCC Professor of Palliative Medicine, University of Melbourne, St Vincent's Hospital and Victorian Comprehensive Cancer Centre.

Jennifer has recently been appointed Professor of Palliative Medicine, following a career in palliative care research and clinical practice of more than 20 years. Her clinical work largely in consultative practice has frequently involved caring for patients who are navigating new phases of their cancer illness and care - from curative to palliative treatments, from cancer treatment to focus on symptom treatment, and from stability to end of life care. Part of her research agenda examines the ways we best care for patients and their families at these times.

Parallel and interfacing with this research and clinical work, Jennifer has been involved in enhancing health care professionals' communication skills. She has extensive experience in communication training, is a member of the Communication Skills Workshop team for Palliative Medicine Trainees (FAChPM) and has been involved in training for Victorian Doctors (Victorian Doctors Communication Program) and medical oncology trainees for a number of years.


Away from clinical and hospital demands, in luxurious resort surroundings, the retreat provides clinicians with a relaxing environment in which they can immerse themselves in the experimental learning experience.

Standing at the gateway to the Great Ocean Road, RACV Torquay Resort offers luxurious accommodation set on an expansive golf course with spectacular ocean views and direct beach access.

Facilities available to guests include the exclusive One Spa day-spa, One Lifestyle fully equipped gym, spa and sauna, 18-hole picturesque golf course and multipurpose tennis and basketball courts (resort charges may apply).

Partners are welcome to join delegates in their accommodation.

RACV Torquay

Program inclusions

Fees for the three day education retreat are $5000 (incl GST).

These fees are inclusive of:

  • Three nights of five-star accommodation (Sun, Mon, Tues) for two people (course participant, plus one guest) in a luxurious room, including full buffet breakfast in the Number One restaurant
  • Three full days of course participation for one person, led by internationally experienced clinicians, focusing on core clinical communication skills with content tailored to areas of interest from participants own clinical practice
  • Featuring highly trained simulated patients, clinicians will be able to practice real world communication scenarios utilising the tools and techniques garnered from the program
  • Fully catered luxury conference package for the program delegate including gourmet morning and afternoon teas and lunches
  • One ticket to the Welcome Reception Networking Event. A unique opportunity to mix with senior oncology clinicians from around Australia in a relaxed informal networking environment
  • One ticket to the Delegate Dinner Event. Featuring a three course premium dinner menu, guest speakers and discussion
  • Access to the One Lifestyle facilities, including gymnasium, fitness classes and indoor 25m pool, spa and sauna for the duration of your stay

Please note that in line with Cancer Council Victoria guidelines, alcohol will not be provided as part of the registration fee. Participants are able to purchase alcoholic beverages from the bar.

Any golf or premium charged activities (such as the day-spa) available at the resort are not included in the program cost and will need to be paid for by individual participants.


To register, or if you have any questions, please contact Cancer Council Victoria's Education and Training Team on 03 9514 6326 or education@cancervic.org.au



Cancer Council Victoria Logo  Deakin University Logo

Updated: 17 Aug, 2017