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Supporting patients over the holiday season

Thursday 20 December, 2018

“Many people affected by cancer call our Information and Support line on 13 11 20 during the holiday season. They may be worried that their feelings may dampen the festive spirit of those around them, or they can express frustration over appointments and treatment cycles being delayed.” says Katherine Lane, Head of Cancer Information and Support Service.

There are several ways you can suggest to your patients to seek the support they may need:

  • Encourage to call 13 11 20 or email to our understanding cancer nurses. All calls are confidential, and regardless of where people live across the state, this is a portal to a range of support services. 
  • Refer to the Special Occasions and Celebrations factsheet that contains practical tips to help with the busyness of the holiday season. With topics including to adjust expectations, celebrate in new ways and to look after yourself, this practical guide can be a good starting point for communication.
  • Join an online forum. An increasing number of people seek peer support through forums and connect with those who can relate to what they are experiencing. Our online community is available 24 hours a day, 7 days a week and accessible on any online device. With over 6,100 members and more than 4,200 forums and blogs, there is a group to suit most individuals. Closed groups are available for sensitive issues and all forums are moderated and the community managed by qualified health professionals.


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