- Provide specialist telephone advice and counselling
- Work with and support Aboriginal and non-Aboriginal people to quit smoking
- Flexible part-time role – 3 to 4 days/week (0.7FTE), fixed term
- Western Australia based, permanent working from home
- Fixed roster predominantly working until 8pm
About your environment
The Western Australia (WA) Quitline is a joint initiative of Cancer Council Victoria and WA Department of Health. Since its establishment in 1936, Cancer Council Victoria has developed an international reputation for innovative work in cancer research, prevention and support.
The WA Quitline, which includes a dedicated Aboriginal Quitline, is managed by Quit, the Cancer Council’s nationally-recognised peak group dedicated to supporting people who smoke to become tobacco free.
The Quitline telehealth clinical service provides access to free and confidential telephone counselling plus information and advice through telephone and messaging services.
Although you’ll be working from home, ongoing support and engagement is provided in real-time through a peer support network, and through frequent clinical supervision and Quitline team meetings.
About your opportunity
We are seeking a dedicated Aboriginal Quitline Counsellor who wants to use their counselling skills and experience to support Aboriginal and Torres Strait Islander people to stop smoking. This position will be based in WA and will work from home using a sophisticated telehealth platform.
Reporting to the Quitline Manager (based in Victoria), your role will be to:
- Provide specialist telephone information, advice and individualised counselling to assist Aboriginal and Torres Strait Islander (and non-Aboriginal) smokers who want to quit smoking
- Respond to incoming calls and online messages, which may be in sensitive in nature
- Play an integral role in supporting Aboriginal and Torres Strait Islander health workers and communities to reduce smoking prevalence
- Liaise and network with local communities, occasionally attending community events and contributing to Aboriginal Quitline social marketing and resources
- Adhere to privacy and confidentiality legislation
All about you
We are looking for someone with:
- Demonstrated practical experience in a relevant health related field within a community health care setting, with experience talking to Aboriginal and non-Aboriginal clients about relevant health issues
- Knowledge and understanding of social, emotional, health, wellbeing and cultural issues affecting Aboriginal and Torres Strait Islander communities
- Excellent verbal communication, customer service and active listening skills, as well as being competent in cultural awareness and displaying empathy and compassion
- Ability to handle situations with cultural sensitivity, confidence, tact and patience, whilst maintaining confidentiality
- For a permanent working from home position, you are required to have a stable internet connection with download and upload speeds of 20mbps and 10mbps
What we can offer you
To apply and for more info
To apply for this opportunity, download a Position Description and forward your Resume and Cover Letter to firstname.lastname@example.org. Ensure that your cover letter addresses the Key Selection Criteria detailed within the Position Description. You are also required to provide a screen shot of an internet speed check with your application using either Ookla SpeedTest or Speedof.me.
For more information, please contact Lindsay Whelan on (03) 9514 6172.
Cancer Council will only contact applicants who are shortlisted for interview. We are unable to respond to recruitment agency enquiries.
All offers of employment will be made subject to satisfactory completion of employment checks including evidence of right to work in Australia, Working With Children Check and a National Police Check.
Applications close on Sunday, 16 May 2021.
Cancer Council Victoria is an Equal Opportunity Employer. Cancer Council Victoria is committed to a diverse and inclusive workplace, all applicants will be considered for employment regardless of race, religion, sex, sexual orientation, gender identity, or disability status. Aboriginal and Torres Strait Islander people are encouraged to apply.
Cancer Council Victoria has a strong commitment to the safety, wellbeing and protection of children and youth. We therefore have robust screening procedures for people who are expected to have contact with children in their roles. This will include criminal record check, Working with Children Check and referee checks.