Doreen Akkerman

On 31 January 2010, Doreen Akkerman AM, Cancer Council Victoria's Director of Cancer Information and Support Services (CISS), retired after 20 years of dedicated service.

"Many Victorians with cancer and their friends and families, and members of the cancer community - here in Australia and throughout the world - will sorely miss Doreen's passion and commitment to help those affected by cancer," said Professor David Hill.

"As a valued member of the Cancer Council, Doreen is recognised locally, nationally and internationally for her compassion, integrity and strategic approach to support people affected by cancer, including their family and friends."

While Doreen has personally counselled and supported thousands of Victorians over 20 years, her team has also responded to more than 750,000 requests for cancer support.

"I know the enormous difference that the Cancer Information and Support Service makes to people affected by cancer and I have seen it vastly grow over the last 20 years," Doreen said.

"Our team supports people at all stages of the cancer experience. We walk a little way with people through their cancer journey, provide up-to-date credible information and link people to services to help them adjust to life with cancer."

In March 2010 Doreen was inducted to the Victorian Honour Roll of Women, recognising her contribution to cancer patient advocacy and support programs. Doreen was the driving force in setting up the first dedicated Cancer Council Helpline in Australia, after setting up similar ones offshore in Singapore and Canada. Doreen was a founding member of the International Cancer Information Service.

Doreen was a favourite of talk shows - both from a host and caller perspective - appearing on programs such as 3AW's Talking Health program hosted by Dr Sally Cockburn and 3LO's afternoon program hosted by Richard Stubbs.

In 2007 Doreen was honoured with an Australia Day award for her work with cancer patients and their families. She is now a Member of the Order of Australia.