Q&A: Stephanie Fan, Cancer Council 13 11 20 nurse

Friday 7 October, 2016

Cancer Nurse Stephanie Fan

What kind of issues do you see and hear from people looking after someone with cancer?

Many family members find it difficult to adjust to the news that someone they love has cancer. We often hear such a range of emotions and feelings about the situation, their roles as a carer, and what they feel their responsibilities are. Many people say it changes the dynamics of their relationship and it's not just the person with cancer who needs to get a better understanding of what to expect. We listen to people talking through the practical and emotional aspects - from balancing work and family commitments with medical appointments and additional chores around the house. It can feel like being on an emotional rollercoaster.

How did you get involved in working in cancer care? Tell us about your other nursing experience.

I always knew I wanted a job where I could help and support others. Once I finished my nursing degree, I was placed on an Oncology Ward and have never looked back. I enjoy the continuity that comes with supporting someone through cancer. I learn so much from listening to the experiences of others, and thoroughly enjoy seeing how resilient and courageous people can be in these testing times.

Describe a typical day at Cancer Council 13 11 20.

I am very fortunate to be part of an amazing team of compassionate cancer nurses. We spend a large part of our day taking phone calls from people with a wide range of questions and concerns. We treat each caller as an individual so our conversations focus on identifying what their needs are, and ways we can support them. I also assist with answering email questions from the community via our email service.

What's the best thing about being a Cancer Council nurse?

Being supported to give people the time they need to answer their questions and speak about their concerns. It's a privilege to help people through a difficult time in their life and I am so proud to be part of this organisation and feel very fortunate to work here. 

Call 13 11 20 today and speak to an experienced and understanding cancer nurse. 


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Updated: 07 Oct, 2016